Get Them Off The Fence, Helping Your Clients to Stop Waiting and Start Booking | EP 152
Your clients are hesitating. The world feels uncertain, and doing nothing feels safe to them. But in travel, inaction isn't neutral. It costs money.
In this episode, Glenda breaks down exactly how to talk to fence-sitting clients, what questions actually move people from 'maybe later' to 'let's do this,' and why what's happening with oil prices right now is something every travel advisor needs to understand and be communicating to their clients.
Plus: the fuel surcharge fine print buried in cruise line contracts that could surprise your clients after they've already paid in full. This is a timely one. Don't sit on it.
What You'll Learn
- Why hesitation feels safe to clients but often isn't
- The three questions that shift clients from fear to clarity
- How oil prices directly affect what your clients pay for travel
- How cruise lines can add fuel surcharges after full payment
- The exact words to use with a client who is on the fence right now
Resources + Links Mentioned
- Travel Advisor Success Studio: http://artofsellingtravel.com/tass
- Cold to Curious (email list building course): https://artofsellingtravel.com/cold
- 1-on-1 coaching with Glenda: http://artofsellingtravel.com/workwithglenda
Connect
- Instagram: http://instagram.com/artofsellingtravel
- Website: https://artofsellingtravel.com
- Facebook Group: https://www.facebook.com/groups/travelagentobjections